MHIC NASCLA Contractors Practice Exam

Which of the following is not included in a compliant home improvement contract?

1. Terms of service

2. Contractor's license number

3. Names and license numbers of subcontractors

4. Customer satisfaction guarantee

The correct answer is: Names and license numbers of subcontractors

A compliant home improvement contract should include essential details to protect both the contractor and the homeowner. Among these details, the contractor's license number is crucial, as it verifies that the contractor is legally permitted to perform work in that jurisdiction. Similarly, terms of service outline the scope of work, payment terms, and other contractual obligations. Additionally, a customer satisfaction guarantee can be an important aspect as it assures the customer of quality service and may enhance trust between the parties. The option referring to the names and license numbers of subcontractors is not a requirement to be included in a compliant home improvement contract. While subcontractors may be referenced, their specific names and license numbers do not need to be part of the main contract. The primary responsibility for the work lies with the general contractor, so while homeowners may benefit from knowing about subcontractors, such information is not mandatory for compliance purposes. Hence, including or omitting such details about subcontractors would not affect the legality or compliance of the home improvement contract itself.